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Method and system for supplying a number of service providers with technical service devices

机译:向多个服务提供商提供技术服务设备的方法和系统

摘要

A method for supplying a number of service providers with technical service devices makes is possible to reduce the expense incurred by a service provider for supplying its service employees with service devices and simultaneously and to improve the service processes of the service provider and/or its quality of service. According to the invention, a number of service devices are assigned to each of the service providers, and each of the service providers respectively perform services at a number of facility locations that are located at locations different from storage locations for service devices thereof. The inventive method comprises the followings steps: managing the service devices via a device service provider to which the respective number of service devices can be made available by the service providers, with the aid of a data processing system, whereby each of the service providers can access the data processing system, and a delivery of one or more service devices of the service provider to a desired facility location can be requested via the data processing system; delivering the requested service device(s) to the desired facility location via the device service provider.
机译:一种为多个服务提供商提供技术服务设备的方法,可以减少服务提供商向其服务员工提供服务设备的费用,同时改善服务提供商的服务过程和/或其质量。服务。根据本发明,多个服务设备被分配给每个服务提供商,并且每个服务提供商分别在多个设施位置执行服务,该多个设施位置位于与其服务设备的存储位置不同的位置。本发明的方法包括以下步骤:经由设备服务提供商管理服务设备,服务提供商可以借助于数据处理系统使相应数量的服务设备可用于该服务提供商,由此每个服务提供商可以访问数据处理系统,并且可以经由数据处理系统请求将服务提供商的一个或多个服务设备传送到期望的设施位置;通过设备服务提供商将请求的服务设备交付到所需的设施位置。

著录项

  • 公开/公告号US2006277085A1

    专利类型

  • 公开/公告日2006-12-07

    原文格式PDF

  • 申请/专利权人 BERND NEUMANN;

    申请/专利号US20050552196

  • 发明设计人 BERND NEUMANN;

    申请日2004-04-08

  • 分类号G06F9/46;

  • 国家 US

  • 入库时间 2022-08-21 21:00:15

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