NETWORK-BASED DELIVERY OF TECHNICAL SERVICE TO AUTOMOTIVE MANUFACTURERS

摘要

A kind of technological service automobile component of network-based technical service delivery (TSD) system delivering. The system includes the manufacturer that customer interface module carries out network-based communication associated client device and automobile product, and service technician interface module carries out the network-based associated associated service technician's component use of client device supplier of communication and produces automobile product by manufacturer. Technical service media repository storage electronic technical service information component uses relevant automobile product. Service technician interface module provides interface, passes through this service technician's upload electronic technical information on services and technical service media repository. Interface is presented in customer interface module, and manufacturer is by the interface remote access technique information on services, and the selectively specific manufacturing issue of retrieval technique information on services and the manufacturer that undergoes.