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Work-flow apparatus, work-flow process, and computer-readable medium storing work-flow program
Work-flow apparatus, work-flow process, and computer-readable medium storing work-flow program
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机译:工作流程设备,工作流程处理以及存储工作流程程序的计算机可读介质
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摘要
In a work-flow process, a work-flow apparatus, and a computer-readable medium storing a work-flow program for delivering work requests to stations in an organization: a station in charge of executing each work request is determined by comparing the work request with work definitions, and the work request is delivered to the station in charge; acceptance or rejection of the work request by the station in charge is recorded in a request-processing history in association with an identifier of the work request; and the number of work requests which have been improperly or indirectly delivered to each station is obtained on the basis of the numbers of work requests which have been rejected by the station. When the number of work requests which have been improperly or indirectly delivered to each station is greater than a predetermined number, the work definition for the station is determined to be corrected.
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