INTERACTIVE METHOD FOR FACILITATING PATIENT COMPLIANCE DURING A HEALTHCARE PROTOCOL

摘要

A health care insurance plan, healthcare professional, or other entity may recognize that a patient or member is not in compliance with a treatment protocol, best practices, or guidelines. Entities may desire to communicate this fact along with an action needed to be performed to comply with the protocol, and, thereby, facilitate completion of the action. An interactive system and method may facilitate patient compliance during a healthcare protocol by providing the patient information to make an informed decision regarding the protocol. Further, the system and method may allow a patient to directly implement a portion of the protocol to bring him or her back into compliance with the protocol. An inexpensive, personalized, multimedia interaction specifically designed to motivate a patient and facilitate an action which closes a “Gap in Care,” brings the patient into compliance, and tracks the interaction.