Method for trust management in complex organizations

摘要

Complex organizations include a plurality of parties, including some parties whose financial performance relies upon the behavior of another party meeting an expectation of trust. A method of managing trust relationships within a complex organization includes determining a dependency value relating to an extent to which the financial performance of a first party of the plurality of parties relies upon the behavior of a second party of the plurality of parties, and determining a trust value relating to a level of trust that the first party holds in the second party. A risk value is then determined based upon the determined trust value. Next, a cost impact value is determined, which is based upon the determined dependency value, the determined risk value, and a scaling factor relating to an extent to which the first party's compensation is tied to its financial performance. Next, an action is performed for reducing the determined cost impact value.