METHOD AND APPARATUS FOR FORMALIZING INFORMATION TECHNOLOGY (IT) BUSINESS DECISION MAKING

摘要

A method, framework, and system for providing formalized Information Technology (IT) business decision making, which includes determining a relationship between at least one Information Technology (IT) environmental element and at least one Information Technology (IT) performance metric, and determining a business value based on the at least one Information Technology (IT) environmental element and the at least one Information Technology (IT) performance metric to optimize an Information Technology (IT) business decision based on at least one predetermined business objective. The at least one predetermined business objective is based on a set of system constraints.