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METHOD AND SYSTEM FOR ENGINEERING AND BUSINESS ASSESSMENT AND SOLUTIONS

机译:工程和业务评估与解决方案的方法和系统

摘要

A method and system for facilitating resolution of engineering and business issues is provided which comprises an issue component for identifying the issues to be resolved, an inquiry component for facilitating collection of client information relevant to the issue component to facilitate definition of the issue component, a knowledge base comprising data and information for facilitating assessement of the client information; and a solution base for compiling assessements and recommendations from the knowledge base and for reporting the assessments and recommendations to a client. In addition, the system can include a network for communicating the client information to the knowledge base and for communicating the assessments and recommendations to the client. The knowledge base comprises an artificial intelligence engine for assessing the client information, wherein the artificial intelligence engine is configured for comparing the new issue with an existing issue within a database to determine if similar, and thus provide a recommendation associated with the existing issue, and for breaking down the new issue into smaller components for further comparison if the existing issue is not similar to the new issue to thus provide a suggestion associated with said smaller components. As a result, an optimal set of suggestions and recommendations can be provided for a given engineering or business issue or problem. In addition, in accordance with another aspect of the present invention, the above method can be further broken down into smaller elements and sub-elements to provide a more detailed analysis. In addition, the method and system can be suitably utilized to resolve various ergonomic engineering issues.
机译:提供了一种用于促进解决工程和业务问题的方法和系统,其包括:用于识别要解决的问题的问题部件;用于促进收集与该问题部件有关的客户信息以促进该问题部件的定义的查询部件;包括数据和信息的知识库,以帮助评估客户信息;一个解决方案库,用于编译知识库中的评估和建议,并向客户报告评估和建议。另外,该系统可以包括用于将客户信息传达到知识库并且将评估和建议传达给客户的网络。知识库包括用于评估客户信息的人工智能引擎,其中,人工智能引擎被配置为将新问题与数据库中的现有问题进行比较以确定是否相似,从而提供与现有问题相关的推荐,以及如果现有问题与新问题不相似,则用于将新问题分解为较小的部分以进行进一步比较,从而提供与所述较小部分相关联的建议。结果,可以为给定的工程或业务问题提供最佳的建议和建议集。另外,根据本发明的另一方面,上述方法可以进一步分解为较小的元素和子元素以提供更详细的分析。另外,该方法和系统可以适当地用于解决各种人机工程学问题。

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