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METHOD, APPARATUS AND SYSTEM FOR PROVIDING PRODUCT ADVISORY INFORMATION FOR A WEB-BASED SALES APPLICATION

机译:为基于网络的销售应用程序提供产品咨询信息的方法,装置和系统

摘要

An apparatus, system, and method for receiving requirements information from a user via a web browser. The request and the requirements information are received by a web server and forwarded to a correlation engine (18). The correlation engine is operatively connected to, among other things, a catalog database (62) listing various products that are available to the user, a pricing database (42) containing price information for a plurality of the products, an advisor database (52) containing feature information about the products, and a client relationship manager retaining information about the user. The correlation engine correlates the data from the various database through appropriate function modules in order to determine which product best suits the user's requirements based on price, availability, and feature set. The user is presented with a coherent set of choices and is thus enabled to select one or more items from those choices to consummate a sale for the products.
机译:一种用于经由网络浏览器从用户接收需求信息的装置,系统和方法。该请求和需求信息由网络服务器接收,并转发给相关引擎(18)。该相关引擎可操作地连接到列出用户可用的各种产品的目录数据库(62),包含多个产品的价格信息的定价数据库(42),顾问数据库(52)。包含有关产品的功能信息,以及保留有关用户信息的客户关系经理。相关引擎通过适当的功能模块将来自各个数据库的数据相关联,以便根据价格,可用性和功能集确定最适合用户需求的产品。向用户呈现一组连贯的选择,从而使用户能够从那些选择中选择一个或多个项目,以完成产品的销售。

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