METHODOLOGY AND SYSTEM FOR REALTIME PROCESSING MOBILE CRM OF CONTINUOUS MOBILE QUERY

摘要

A kind of CRM (Customer Relationship Management) methods continuously inquired and its system for providing a mobile member in real time are provided to one valence value of mobile member, it responds unit information to change in real time and optimize when mobile member requests continuous inquiry to continuous inquiry in real time, for the information in the place neighbouring for one of the acquisition during movement. One MC (mobile client) (100) registers initial data to a database server (104), initial data is extracted from database server, processing extracts initial data and provides optimal information according to a real-time continuous query request of a mobile member. One MCQPS (moveable continuous query processing system) (102) constructs a data warehouse (103), is used to effectively provide information for the continuous inquiry from database server, determines real-time continuous query information. Data server handles a real-time event/on a ubiquitous network seamlessly the mode of subscribing includes passing through the fixed network (105) and a mobile network (106) of a MSS (mobile support system) (101) in publishing one, and real-time mobile network's interface of an event center is managed between MCQPS and MC. Continuous inquiry and a query result are shown in MC, and mobile member is engaged.