PROBLEM TO BE SOLVED: To provide a system for enabling a customer who has received a service from a person in charge providing the service to store the information about the person in charge on the spot, and receiving a service from the same person in charge again even if the customer does not remember the name of the person in charge.;SOLUTION: A person-in-charge list management system 1 includes: a person-in-charge card 70; a cellular phone 50a; and a person-in-charge management device 10, wherein the device 10 generates a person-in-charge ID, and associates the ID with person-in-charge relevant information to store the ID in a person-in-charge DB 20. The system 1 receives a user ID together with the person-in-charge ID from the phone 50a which has obtained the person-in-charge ID from the card 70, and associates the person-in-charge ID with the user ID to store the user ID in a contact history DB 30. Further, the device 10 extracts the person in charge related to the received relevant information in response to the reception of an appoint request from the phone 50a to store the fact of the reception of the appoint request.;COPYRIGHT: (C)2010,JPO&INPIT
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