LOST PROPERTY RESTITUTION SERVICE MANAGEMENT SYSTEM, AND LOST PROPERTY RESTITUTION SERVICE MANAGEMENT METHOD

摘要

PROBLEM TO BE SOLVED: To provide a lost property restitution service management system and a lost property restitution service management method, capable of enhancing a sales promotion effect.;SOLUTION: A store terminal 100 transmits a lost property management number, and an article code of an article that is an object for lost property restitution service, to a server device 200. The server device 200 registers the received lost property management number and article code in a lost property restitution service management master 214, while correlated with a customer card number. expiration date of the registered lost property restitution service can be prolonging-processed by reading customer information recorded in the customer card by a Kiosk terminal 300 and by transmitting the customer information to the server device 200. The store terminal 100 and a call center terminal 400 can refer to a data registered in the lost property restitution service management master 214, using the lost property management number and the customer card number as a search condition.;COPYRIGHT: (C)2009,JPO&INPIT