MULTI-PLATFORM CAPABLE INFERENCE ENGINE AND UNIVERSAL GRAMMAR LANGUAGE ADAPTER FOR INTELLIGENT VOICE APPLICATION EXECUTION

摘要

A voice application creation and deployment system includes a voice application server 2301 for creating and serving voice applications to clients over a communication network 134; at least one voice portal 143 having access to the communication network. An inference engine 3427 is called during one or more predetermined points of an on going voice interaction to decide whether an inference of a client need can be made based on analysis of existing data.