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Automated form-based feedback of wireless user experiences accessing content, e.g., web content
Automated form-based feedback of wireless user experiences accessing content, e.g., web content
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机译:无线用户体验访问内容(例如Web内容)的基于表单的自动反馈
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摘要
A computer system receives communications from wireless communications devices reporting on problems with communications with content servers on a network such as application servers or web site servers. The central computer system generates reports summarizing the reported problems. Such summary reports can be used internally by a wireless service provider or made available to the proprietor of the content server. The wireless communications devices include an interactive application that facilitates generation of a report and transmission of the report to the computer system. In one embodiment, the computer system is managed by a provider of wireless communications services.
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