Techniques for applying policies for real time collaboration

摘要

When a communication is received for a user, an appropriate policy can be determined and applied to the communication. For example, a policy can be applied if the user is not present at the appropriate client. A policy can be applied based upon information for the communication, and can include one or more conditions and one or more actions. Depending on the conditions that are satisfied, at least one action is determined and executed for the communication.