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Systems and Methods for Professional Services Procurement

机译:专业服务采购的系统和方法

摘要

Disclosed herein are systems and methods for selling, provisioning, transacting, fulfilling, delivering and supporting simple and complex business and technical professional services in an on demand fashion for various service industries specifically around the development life cycle relative to the industry. On demand professional services are accomplished through a system which allows services to be administered from a plurality of specialized consultants to end clients via a ‘retail type’ framework built upon a converged Internet, call center, telecommunications and ancillary software platform. The on demand architecture enables clients to purchase professional services on a just in time basis by simply calling a call center or visiting the professional services entity on the web. Clients can: 1) receive advice; 2) invite consultant(s) to participate in meetings; 3) outsource paper deliverables; 4) receive research; and/or 5) outsource full projects. Consultants are likewise able to fulfill and deliver services in real time.
机译:本文公开了用于按需方式针对各种服务行业特别是在相对于该行业的开发生命周期内销售,供应,交易,履行,交付和支持简单和复杂的业务和技术专业服务的系统和方法。按需专业服务是通过一个系统来完成的,该系统允许通过基于融合的Internet,呼叫中心,电信和辅助软件平台构建的“零售类型”框架,从多个专业顾问向最终客户管理服务。按需体系结构使客户可以通过简单地呼叫呼叫中心或访问Web上的专业服务实体来及时购买专业服务。客户可以:1)获得建议; 2)邀请顾问参加会议; 3)外包纸可交付成果; 4)接受研究;和/或5)将完整的项目外包。顾问同样能够实时履行和提供服务。

著录项

  • 公开/公告号US2012259671A1

    专利类型

  • 公开/公告日2012-10-11

    原文格式PDF

  • 申请/专利权人 TRACY ODEN;

    申请/专利号US201213442834

  • 发明设计人 TRACY ODEN;

    申请日2012-04-09

  • 分类号G06Q10/06;

  • 国家 US

  • 入库时间 2022-08-21 17:35:14

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