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METHOD AND APPARATUS FOR DATA EXPLORATION OF INTERACTIONS
METHOD AND APPARATUS FOR DATA EXPLORATION OF INTERACTIONS
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机译:交互数据探索的方法和装置
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摘要
Retrieving data from audio interactions associated with an organization. Retrieving the data comprises: receiving a corpus containing interactions; performing natural language processing on a text document representing an interaction from the corpus; extracting at least one keyphrase from the text document; assigning a rank to the at least one keyphrase; modeling relations between at least two keyphrases using the rank; and identifying topics relevant for the organization from the relations.
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