Centrally managing and monitoring software as a service (SaaS) applications

摘要

An apparatus, system, method and program providing a multi-tenant software as a service (SaaS) application that manages and monitors the use of other SaaS applications via a common connection and database framework. An Internet-based interface is provided as a single portal for monitoring and managing the use of SaaS applications. Objects and the state of these objects including all associated attributes related to the SaaS applications are stored in databases associated with the Internet-based interface. The Internet-based interface also provides a social networking infrastructure and an application exchange infrastructure that allows sharing of information related to the SaaS applications.