ACCESS NODE MONITORING CONTROL APPARATUS, ACCESS NODE MONITORING SYSTEM, ACCESS NODE MONITORING METHOD, AND ACCESS NODE MONITORING PROGRAM

摘要

Disclosed is an access node monitoring control apparatus for monitoring a plurality of access node devices that each include one or more interface cards corresponding respectively to a plurality of users. This apparatus includes SLA information storage means for storing information about reliability-related SLAs signed by the users; fault information receiving means for receiving information about faults in a device used to provide communication services to the users; fault history storage means for storing a history of faults indicated by the information received by the fault information receiving means in association with the users affected by the faults; and next maintenance operation determination means for determining the next maintenance operation in accordance with information about a currently faulty device, information about an SLA for a user affected by a fault in the faulty device, and a fault history associated with the user.