Automatic monitoring networks, terminals and services.

摘要

Automatic monitoring networks, terminals and services. Applies the telecommunications companies or service providers, operating fixed network, mobile voice services, data and outsourcing. Identifies and corrects automatically, fraud, settings, faults or fall of quality affecting lines and circuits, before the customer's perception.Automates the whole process of access control settings, the treatment of fraud, security of revenue, service complaint defect identification and location of fault, in order to repair orders and final test for closure of the repair.With scores of up to 100% in the blockade of fraud, the identification and location of fault, removes the need for teams of sorting of defect, the opening of repair order and final test. Automates the treatment cycles of fraud, access management, the actions of remote testing, diagnosis, recovery from failures and customer information.For non specialists, and at the same time complaints of defect, networks, fixed and mobile, voice and data services and the management of fraud (access control, audit, identification and correction).