COMMUNICATION METHOD AND SYSTEM FOR DETERMINING A SEQUENCE OF SERVICES LINKED TO A CONVERSATION

摘要

recovering (E2) all the expressions used during the conversation; semantic analysis (E31) of the expressions recovered; selecting (E32) of a plurality of services from a list of previously registered services, as a function of at least said semantic analysis, each service of said list being from said communication system (1); contextual analysis (E33) of the expressions used during the conversation; determination of a sequence of said services selected as a function of the contextual analysis; display (E4) on said communication system (1) of the sequence of selected services. Figures to publish