MASS COMMUNICATION TOOL USING NATURAL LANGUAGE PROCESSING

摘要

a) aggregating messages 320 and discussions with identical semantic content using an aggregator 310; b) assigning the aggregated messages their places in a hierarchy by specificity using a hierarchical clustering system 330, where the general messages 320 are assigned closer to the root of the hierarchy, and more specific messages are assigned closer to the leaves of the hierarchy; c) creating a summary of the aggregate of all messages in a sub-tree using a summarization system; and d) routing replies from the few key participants to their appropriate places in discussion threads using a reply routing system 360.