首页>
外国专利>
Systems and methods for technical support based on a flock structure
Systems and methods for technical support based on a flock structure
展开▼
机译:基于羊群结构的技术支持系统和方法
展开▼
页面导航
摘要
著录项
相似文献
摘要
An embodiment relates generally to a method of providing technical support. The method includes providing for a plurality of technical groups. Each technical group specializes in a technical area and is comprised of a plurality of senior and junior members. The method also includes receiving a technical issue and routing the technical issue to a selected technical group based on the technical area of the technical issue. The method further includes generating a solution to the technical issue from the selected technical group.
展开▼