Automated analysis and summarization of comments in survey response data

摘要

Technologies are described herein for providing automated analysis and summarization of free-form comments in survey response data. A number of topic words are identified from the survey response comments, and a numeric weight is calculated for each topic word that reflects the relevance of the topic word to each comment. Each topic word is associated with one or more topics and the comments relevant to each topic is then determined based on the weights of the associated topic words in each comment. A report is generated which summarizes the topics and their relative importance in the survey response comments based upon the number of comments relevant to each.