SYSTEM AND METHOD FOR PURCHASING AND ENQUIRING A PRODUCT AND SERVICE IN OFFLINE MODE USING ONLINE RESOURCES

摘要

Exemplary embodiments are directed towards a system and method for purchasing and enquiring a product and service in offline mode using online resources. The system includes a retailer device configured to display a compact view of plurality of products and plurality of services over a user interface and the retailer selects the compact view on receiving a request for a desired product and a desired service from an end user. The system further includes a server in communication with the retailer device configured to enable a communication between the retailer and a call center executive. The system further includes a network device operated by the call center executive in communication with the server receives the request of the end user and a database module configured to store an inventory of plurality of products and plurality of services.