AUTOMATIC COMPLAINT REGISTRATION FOR VIOLATIONS OF TELEPHONIC COMMUNICATION REGULATIONS WITH CALL REJECTION

摘要

A method for a processor to update data in a complaint database is disclosed. Information regarding a call is received from a switching node. The information regarding a call is associated with a complaint from a called party and the complaint is made by the called party after termination of the call. The complaint is made against a calling party and relates to receipt of the call. A complaint database is analysed for call blocking status relative to the called party and the calling party. Updated call information is then delivered to the complaint database based on results of the analysis.