首页>
外国专利>
Method and apparatus for identifying, extracting, capturing, and leveraging expertise and knowledge
Method and apparatus for identifying, extracting, capturing, and leveraging expertise and knowledge
展开▼
机译:识别,提取,捕获和利用专业知识和知识的方法和装置
展开▼
页面导航
摘要
著录项
相似文献
摘要
The invention comprises a set of complementary techniques that dramatically improve enterprise search and navigation results. The core of the invention is an expertise or knowledge index, called UseRank that tracks the behavior of website visitors. The expertise-index is designed to focus on the four key discoveries of enterprise attributes: Subject Authority, Work Patterns, Content Freshness, and Group Know-how. The invention produces useful, timely, cross-application, expertise-based search and navigation results. In contrast, traditional Information Retrieval technologies such as inverted index, NLP, or taxonomy tackie the same problem with an opposite set of attributes than what the enterprise needs: Content Population, Word Patterns, Content Existence, and Statistical Trends. Overall, the invention emcompasses Baynote Search-a enhancement over existing IR searches, Baynote Guide - a set of community-driven navigations, and Baynote Insights - aggregated views of visitor interests and trends and content gaps.
展开▼