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System, method and computer program product for identifying words within collection of text applicable to specific sentiment

机译:用于识别适用于特定情感的文本集合中的单词的系统,方法和计算机程序产品

摘要

A content intelligence module may implement a sentiment analysis method to identify words or phrases from user-generated content that are associated with a particular sentiment. The method may comprise grouping or splitting text into different sentiment segments, tokenizing words or phrases and/or removing stopwords across the sentiment segments, performing a frequency analysis to count the words or phrases in each sentiment segment, scaling the frequency results across the sentiment segments where necessary, and removing commonly used words from the sentiment segments. The words or phrases that are left in a specific sentiment segment are the most-used words for that sentiment segment. The word cloud module therefore allows for very quick generation of a summary around sentiment segments. A sentiment overview containing the summary can be presented to a user in connection with a selected product or service with which the user-generated content is associated.
机译:内容情报模块可以实施情感分析方法,以从用户生成的内容中识别与特定情感相关联的单词或短语。该方法可以包括将文本分组或划分为不同的情感段,对单词或短语进行标记化和/或去除情感段上的停用词,执行频率分析以对每个情感段中的单词或短语进行计数,对整个情感段上的频率结果进行缩放必要时,从情感片段中删除常用词。保留在特定情感段中的单词或短语是该情感段中最常用的单词。因此,词云模块可以非常快速地生成围绕情感片段的摘要。可以结合用户生成的内容与之关联的所选产品或服务,向用户呈现包含摘要的情感概述。

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