AUTOMATIC ANSWER MESSAGING SERVICE SERVER FOR TRANSMITTING AND RECEIVING AUTOMATIC WRITTEN ANSWER MESSAGE WITH MOBILE DEVICE AND METHOD THEREFOR

摘要

The automatic answer messaging service server includes: a reception part for receiving an ARS request written message sent by a mobile device from a message service center server; an ARS written message generation part for generating an ARS written answer message containing at least one automatic answer menu text by analyzing the received ARS request written message; a transmission part for transmitting the generated ARS written answer message to the message service center server; a state information generation part for generating the state information corresponding to at least one of the received ARS request written message and the generated ARS written answer message; and a state information transmission part for transmitting the generated state information to a first device of a voice ARS system.