(CIVIL COMPLAINT PROCESS USING SHORT MESSAGE SERVICE)

摘要

The present invention relates to the complaint handling methods of The civil plaintiff a kind of to use cellular phone, the complaint of the civil plaintiff of this is wireless librarian's specific identification label (Fig. 1) position is likely occurred, make the civilian complaint to file civil plaintiff by sending scheduled service code and phone number notice identification label by short message service (SMS), and handles the complaint of civil plaintiff. ;The 2014 of copyright KIPO submissions;[Reference numerals] (1) object lens; (10) notice is sedimentation about civilian petition; Civilian petition submits (2) SC to use; (4) notice is to have approached about civilian petition; (5) petition receives and authorities distribute; (6) notice is being assigned about civilian petition; (7) the being checked details of petition; (8) petition is sedimentation; (9) petition does not settle; Civilian petitioner (AA); (BB) civilian petition is submitted; (CC) automatic petition submits response; Civilian petition processing system (DD) green mark; (EE) processing authorization; Civilian petition receptionist (FF); (GG) personage is responsible in corresponding deparment; (HH) authorities; Civilian petition handles (II) physique assessment; (JJ) it may be noted that the petition of those overlappings can be submitted; (KK) SMS is transmitted