TELEPHONE SALES COMMERCE SYSTEM AND TELEPHONE SALES COMMERCE METHOD

摘要

PROBLEM TO BE SOLVED: To provide a telephone sales commerce system and a telephone sales commerce method in which timely follow-up by a telephone is performed and collection of a transaction document is reliably performed for shortening a period of collecting a transaction document and improving a collection rate thereof.SOLUTION: The telephone sales commerce system comprises: a telephone sales company device 100 including conclusion-of-negotiation customer information transmission means 101, package number information reception means 102, delivery information reception means 103 and package collection date information transmission means 104; a transaction information processing device 200 including storage means 201, package number information applying means 202, package number information provision means 203, delivery information provision means 204 and package collection date information provision means 205; and a shipping company device 300 including package number information reception means 301, delivery information transmission means 302 and package collection date information reception means 303.