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AUTOMATED TELLER MACHINE ENABLING VIDEO CONSULTATION WITH CONSULTANT DURING FINANCIAL TRANSACTIONS AND TRANSACTION METHOD USING THE SAME
AUTOMATED TELLER MACHINE ENABLING VIDEO CONSULTATION WITH CONSULTANT DURING FINANCIAL TRANSACTIONS AND TRANSACTION METHOD USING THE SAME
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机译:在财务交易过程中使咨询人员能够进行视频咨询的自动电话机及其使用的交易方法
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摘要
Disclosed is an automated teller machine (ATM) which includes a financial transaction input unit to receive input of a financial transaction request, a first communication unit to communicate with a first server to process at least part of a plurality of steps corresponding to the financial transaction request, a consulting service input unit to receive input of a request for a consulting service associated with the financial transaction request in the plurality of steps, an identification unit to identify a step in which the request for the consulting service is input in response to the consulting service request among the steps, a generation unit to generate financial transaction information corresponding to the identified step, and a second communication unit to request a consulting service associated with the identified step to a second server based on the financial transaction information.
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