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SYSTEM FOR EXPANDING CUSTOMER RELATIONSHIPS

机译:扩大客户关系的系统

摘要

Embodiments of the invention relate to systems, methods, and computer program products for offering products or services to existing customers of a merchant based on the likelihood that the customer will purchase additional products or services of the merchant, wherein a computing device monitors data that is indicative of a customer's personal circumstances and a processor analyzes changes in the data and correlates the changes to opportunities for the merchant to offer products or services to the customer. A computing device then receives an indication that the customer is proximate in time to a change in data that correlates to an opportunity for the merchant to offer products or services to the customer and communicates the offers for the correlated products or services to the customer.
机译:本发明的实施例涉及用于基于顾客将购买商人的附加产品或服务的可能性向商人的现有顾客提供产品或服务的系统,方法和计算机程序产品,其中计算设备监视以下数据:指示客户的个人情况,并且处理器分析数据中的更改,并将更改与商户向客户提供产品或服务的机会相关。然后,计算设备接收到指示客户在时间上接近于数据变化的指示,该指示与商户向客户提供产品或服务的机会相关,并且将针对相关产品或服务的报价传达给客户。

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