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INTERACTIVE VOICE RESPONSE SYSTEM WITH ELECTRONIC SIGNATURE FUNCTIONALITY
INTERACTIVE VOICE RESPONSE SYSTEM WITH ELECTRONIC SIGNATURE FUNCTIONALITY
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机译:具有电子签名功能的交互式语音应答系统
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摘要
A method for receiving authorization from a consumer includes steps of connecting a phone call associated with a consumer to an interactive voice response system after the agent has conveyed the confirmation number to the consumer, receiving the confirmation number from the consumer at the interactive voice response system to provide authorization from the consumer, and storing a record of entry of the confirmation number by the consumer through the interactive voice response system in a non-transitory computer readable storage medium.
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