A model and method for total quality management in healthcare data management includes receiving healthcare related goals determined by a patient. A healthcare record associated with the patient is maintained and stored in a database. The healthcare record pertains to the healthcare related goal(s) from at least one healthcare service provider. Performance of activities of the healthcare service provider(s) is evaluated with respect to achieving the healthcare related goal(s). Feedback is provided to the patient regarding the performance evaluation of the healthcare service provider(s).
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