Invention is a Web based Software, built on a client-server architecture. Here the application and the database reside on a central server and this can be accessed via dedicated links or Internet across multiple locations simultaneously. Each person has a predefined role and based on that the system authenticates and authorizes a person to access only the screens and data to which the user has been provided access. Also the user can only record the completion status and not modify the task in any way. This control is restricted to only to the authorized personnel. When users log into Invention they are presented with easy to use menu of routines and tasks organized by Customer-People-Processes and Financials. In each of this heads the user is presented with his tasks for the day-week-month and visually appealing way to record the completion status of the task. We encourage users to attach documents that can validate the completion status. If there are challenges for the task then they can escalate it to their reporting manager. Behind the scenes is a complex maze of Business rules that drive an active workflow. Furthermore there are auto escalation mechanism that would escalate to higher levels based on the elapsed time and severity. Invention also provides MIS to track the adherence and continuously improve effectiveness.
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