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MANAGING CONVERSATIONS, AWARENESS AND AVAILABILITY ON MULTI-DEVICE MESSAGING SYSTEMS BASED ON MODELING DEVICE USAGE OVER TIME
MANAGING CONVERSATIONS, AWARENESS AND AVAILABILITY ON MULTI-DEVICE MESSAGING SYSTEMS BASED ON MODELING DEVICE USAGE OVER TIME
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机译:基于对设备使用情况进行长期建模的多设备消息处理系统上的会话管理,意识和可用性
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摘要
A system and method for determining availability of a user on a plurality of communication devices includes collecting usage data of the user. An algorithm generates a predictive availability model of a user having a plurality of devices based on previous availability data collected, using a program executable by a processor of a computer. An algorithm prioritizes the devices of the user along with their respective messaging systems, to route a message from a sender to the user based on the predictive availability model, using the program. Routing logic is configured to route the message from the sender to the user based on the prioritization algorithm.
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