METHOD FOR REMOTE DIAGNOSTICS AND SET-TOP BOX IMPLEMENTING REMOTE DIAGNOSTICS

摘要

PROBLEM TO BE SOLVED: To reduce costs/expenses in cases where a set-top box has a problem that may result in a shipping expense or service call costly for a user.;SOLUTION: Diagnostics software stored in a set-top box enables a head-end unit to remotely query the set-top box about the current condition of the set-top box, and reduces the necessity of service calls and shipping charges. The diagnostics software includes a set-top box identification request, a software version request, a check television connections request, a check I/O ports request, a check HPNA networking request, a check USB request, and a check system ICs request.;COPYRIGHT: (C)2016,JPO&INPIT