SYSTEM AND METHOD FOR ORCHESTRATING AND CORRELATING MULTIPLE SOFTWARE-CONTROLLED COLLABORATIVE SESSIONS THROUGH A UNIFIED CONVERSATIONAL INTERFACE

摘要

A method for correlating multiple collaborative sessions occurring on multiple single-modality systems includes creating a respective collaborative element containing metadata about each respective collaborative session, associating each collaborative element with a corresponding collaborative conversation, providing an overlaying control plane across the multiple single-modality systems, computing and storing conversational context of user actions within the collaborative sessions. The method further includes performing data aggregation of data within the multiple collaborative sessions, publishing one or more messages providing information regarding changes in the multiple collaborative sessions, switching modalities by entities participating in one or more of the multiple collaborative sessions, wherein the entities can follow session conversations by accessing the published one or more messages, and embedding a link in a single-modality system user interface referring to a previous session. A non-transitory computer readable medium and a system are also disclosed.