首页>
外国专利>
MONITORING SERVICE-LEVEL PERFORMANCE USING A KEY PERFORMANCE INDICATOR (KPI) CORRELATION SEARCH
MONITORING SERVICE-LEVEL PERFORMANCE USING A KEY PERFORMANCE INDICATOR (KPI) CORRELATION SEARCH
展开▼
机译:使用关键绩效指标(KPI)相关搜索来监视服务水平的绩效
展开▼
页面导航
摘要
著录项
相似文献
摘要
One or more processing devices cause display of a graphical user interface (GUI) that includes a correlation search portion that enables a user to specify information for a key performance indicator (KPI) correlation search definition. The KPI correlation search definition includes search information and trigger determination information. The search information identifies KPI values, indicative of the KPI states, in a data store. The trigger determination information includes trigger criteria. The trigger determination evaluates the identified KPI values using the trigger criteria to determine whether to cause a defined action. A contribution threshold for a particular KPI definition is received via the GUI. The contribution threshold corresponds to a particular KPI state. The contribution threshold is stored as trigger criteria information. Each of the KPI values is derived from machine data pertaining to entities identified in a service definition using a search query specified by a KPI definition for the service.
展开▼