Apparatus 510 assists in regulating the quality of services of providers. A server computer 512 comprises a processing unit 514 and a computer-readable medium which stores a task database 516, a time goal database 518, a job database 520, an actual task time database 522, a task weight database 524, an interim task grade database 526, and a grading algorithm 528 responsive to information in the time goal database to generate interim grades which are stored in interim task grade database 526. The actual task time database 522 and the task weight database 524, together with the task time goal database 518 drive the grading algorithm to generate cumulative grades which are stored in a system overall cumulative grade database 530. A plurality of provider personal computing devices receive prompts from a prompting algorithm. Provider personal computing devices are adapted to send task time completion data to the actual task time database. A plurality of client personal computing devices transmit and receive interim and final task grade database information for a particular job.
展开▼
