DEVICE ASSET TRACKING AND SERVICE DESK USING AN EXTERNAL NETWORK MANAGEMENT SYSTEM AS A DATA SOURCE

摘要

A system for managing devices associated with an enterprise comprising an internal network device management system configured to interface with a plurality of internal network devices through an application operating on each internal network device that is associated with the internal network device management system, to receive data from each of the internal network devices. An external network device management system configured to interface with a plurality of external network devices through an application operating on each external network device that is associated with the external network device management system, to receive data from each of the external network devices. The internal network device management system is configured to interface with the external network device management system and to receive the data from each of the plurality of external network devices and to generate one or more reports that include the data from the internal network devices and the data from the external network devices.