Method and system for integration of user-generated content with social media content management system

摘要

A method and a social media content management system (SCMS) (104) to manage user-generated content across one or more social media networks are disclosed. The SCMS (104) comprises a specialized computer system coupled with the communication network (102). The specialized computer system generates a user-generated content (UGC) uploader based on uploader preference. The UGC uploader enables a pre-authorized user to send user-generated content for a customer associated with the SCMS (104). The pre-authorized user has an established trust relationship with the customer such that the pre-authorized user is allowed to send the user-generated content for the customer. Thereafter, the specialized computer system sends the UCG uploader to the pre-authorized user and receives the user-generated content send by the pre-authorized user. The SCMS (104) also includes a database coupled with the specialized computer system to store the user-generated content such that the user-generated content is accessible to the customer.