System and method of alerting CMS and registered users about a potential duress situation using a mobile application

摘要

Systems and methods of alerting a central monitoring station and registered users about a potential duress situation using a mobile application are provided. Some methods can include receiving user input to access a remote security system, responsive to receiving the user input, determining whether the user input includes a first type of user input or a second type of user input, when the user input includes the second type of user input, collecting additional information from an ambient environment, transmitting a duress message to a central monitoring station, the duress message including the additional information.