METHOD AND SYSTEM FOR LOAD BALANCING OF CARE REQUESTS FOR WORKLOAD MANAGEMENT

摘要

A system and method to provide a care-based activity recommendation engine are described. The system comprises electronic storage and physical computer processors. The electronic storage stores care recipient profile information for the care recipient including information related to care needs of the care recipient and caregiver profile information including schedule information, resource information, relationship information, or location information for individual caregivers. The processor(s) are in operative communication with the electronic storage and are configured to obtain activity tasks about the care recipient. The processor(s) determine likelihood metric values for the individual caregivers for given activity tasks indicating capacity and/or likelihood of a given caregiver to perform a given activity task. The processor(s) communicate the individual activity task to the individual caregiver responsive to the likelihood metric values indicating that the individual caregiver has the capacity and/or likelihood to complete the individual activity task.