In-Place Supervisory Review For Electronic Communications

摘要

Representative embodiments disclose mechanisms to route electronic communications for supervisory review. Users of a messaging system are assigned appropriate permissions to create and manage supervisory review policies, access supervisory review mailboxes to perform supervisory review actions, run reports and other activities associated with supervisory review. Supervisory review policies are pushed out to a supervisory review agent through a policy sync service and the supervisory review agent tests incoming and outgoing messages against the policy. Each policy selects electronic communications and routes the communication to an associated supervisory review mailbox or folder. Additional assistants can receive other electronic communications (social media, chat, voicemail, etc.) and route them to the supervisory review mailbox if the communication meets one or more policies.