Embodiments of the present invention disclose a method, computer system, and a computer program product for mitigating conflicts. The present invention may include receiving communication by a recipient. The present invention may include determining the communicator sentiment and recipient sentiment measured by tone identifiers, biometric identifiers and facial expression identifiers. The present invention may include determining that the recipient sentiment does not match the communicator sentiment. The present invention may include determining and presenting an appropriate response that comprises delivering a message selected from the group consisting of an audio message, a type-written message, and a combination audio message and type-written message, wherein the determined appropriate response is searched for in a positive response database, wherein the positive response database accumulates a plurality of logged conversation responses. The present invention may further include logging a conversation result in a database.
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