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Error troubleshooting using a correlated knowledge base

机译:使用相关知识库进行故障排除

摘要

Disclosed are various embodiments for an error troubleshooting application. Error data is obtained from a client device. A correlated knowledge base is referenced to determine if a solution is associated with the error data. If a solution is associated with the error data, a notification embodying the solution is communicated to the client device. If a solution is not associated with the error data, a notification indicating the solution is unknown is communicated to the client device.
机译:公开了用于错误故障排除应用程序的各种实施例。错误数据是从客户端设备获取的。参考相关知识库以确定解决方案是否与错误数据相关联。如果解决方案与错误数据相关联,则将体现该解决方案的通知传送到客户端设备。如果解决方案与错误数据不相关联,则指示解决方案未知的通知被传达到客户端设备。

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