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CUSTOMER EXPERIENCE PERSONALISATION MANAGEMENT PLATFORM

机译:客户体验个性化管理平台

摘要

Methods and systems for allowing multiple parties to coordinate including a computer server in communication with a network and a database the computer server configured to run the platform and allow a vendor user to and invite a customer user to use the platform via the network. Also research the customer user by sending questions to the customer user and receive responses to the questions from the customer user wherein the questions include stored platform questions and prompt the customer user to upload personal information from a personal networked storage. In addition send the customer user a product preferences template receive answers to the product preferences template from the customer user via the network and offer products to the customer user based on the received responses.
机译:用于允许多方协调的方法和系统,包括与网络通信的计算机服务器和数据库,该计算机服务器被配置为运行平台,并允许卖方用户通过网络邀请客户用户使用平台。还通过向客户用户发送问题并从客户用户接收对问题的响应来研究客户用户,其中问题包括已存储的平台问题,并提示客户用户从个人网络存储中上传个人信息。另外,向顾客用户发送产品偏好模板,该产品偏好模板经由网络从顾客用户接收对产品偏好模板的答案,并且基于接收到的响应向顾客用户提供产品。

著录项

  • 公开/公告号IN201717018416A

    专利类型

  • 公开/公告日2017-11-17

    原文格式PDF

  • 申请/专利权人

    申请/专利号IN201717018416

  • 申请日2017-05-25

  • 分类号G06Q30/02;

  • 国家 IN

  • 入库时间 2022-08-21 12:52:07

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