INCIDENT SEARCH PROGRAM, INCIDENT SEARCH METHOD AND INCIDENT SEARCH APPARATUS

摘要

PROBLEM TO BE SOLVED: To identify an incident related to a message among multiple incidents.;SOLUTION: An incident search apparatus comprises: an extraction unit for extracting a parameter from an output message including one or more received operation messages based on a predetermined rule; a search unit for searching one or more incidents corresponding to the output message from an incident group including a plurality of incidents; and an output unit for specifying one or more output target incidents from the plurality of searched incidents based on the degree of the parameter included in the information related to the operation message, and outputting the specified output target incidents.;SELECTED DRAWING: Figure 2;COPYRIGHT: (C)2019,JPO&INPIT