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FAULT TRAINING SYSTEM, SERVER DEVICE, COMMUNICATION TERMINAL AND FAULT TRAINING PROGRAM

机译:故障培训系统,服务器设备,通信终端和故障培训程序

摘要

PROBLEM TO BE SOLVED: To execute efficient training to a user of a terminal device.SOLUTION: A fault training system of an embodiment comprises a server device and a terminal device. The server device comprises: a fault content setting part; and a distribution part. The fault content setting part sets a content of a pseudo fault with respect to the terminal device. The distribution part distributes an execution instruction of the fault to the terminal device. The terminal device comprises: a reception part; a duplication part; a training execution part; a processing execution determination part; and a return processing part. The reception part receives an execution instruction of a fault which is distributed. The duplication part duplicates existing environmental information and generates environmental information for training when receiving the execution instruction. The training execution part uses the duplicated environmental information for generating the pseudo fault based on the execution instruction of the fault. The processing execution determination part determines whether or not the processing to the fault has been executed by a user. The return processing part returns the environmental information for training to the existing environmental information when it is determined that the processing to the fault has been executed.SELECTED DRAWING: Figure 1
机译:解决的问题:对终端设备的用户执行有效的培训。解决方案:实施例的故障培训系统包括服务器设备和终端设备。该服务器设备包括:故障内容设置部分;以及和分配部分。故障内容设定部针对终端装置设定伪故障的内容。分配部将故障的执行指令分配给终端装置。该终端设备包括:接收部;以及接收部。复制部分;训练执行部分;处理执行确定部分;和退货处理部分。接收部接收所分配的故障的执行指令。当接收到执行指令时,复制部分复制现有的环境信息并生成用于训练的环境信息。训练执行部分使用复制的环境信息基于故障的执行指令来生成伪故障。处理执行确定部分确定用户是否已经执行了对故障的处理。当确定已经执行了对故障的处理时,返回处理部分将用于训练的环境信息返回到现有的环境信息中。

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